OEM Spare parts & System upgrades
We provide OEM spare parts built to exact specifications ensuring well functioning products. We can also provide control system upgrades and upgraded functionality as it becomes available.
Service Level Agreements with Certified Technicians
Ensure equipment performance and operability with our tiered service level agreements. Our trained technicians perform regular inspections and maintenance work according to our defined service program and intervals.
Inspections
We recommend a yearly inspection of critical components such as wire ropes. We provide a report following the inspection giving an overview of the state of the product and any recommended maintenance actions needed.
Support and Services
Our network of trained and certificated technicians and supervisors available locally response quickly. In addition, we offer 24/7 remote support.
Service organization
- First line of support available 24/7
- Remote access for control system troubleshooting
- Product specialists available for travel on short notice
- Certified technicians available at our service hubs
Service hubs in:
- Kristiansand, Europe
- Miami, USA
- New Orleans, Gulf of Mexico
- Dubai, Middle East and Africa
- Singapore, Asia
- Perth, Oceania
- Broad agent network worldwide
